Rate Structuring:
Odds are you don't know how your rates got to where they are in terms of level
or structure. Each year, most newspapers simply go up a percentage on the
existing rates without the slightest investigation as to whether the current
rates are structured correctly for the current market situation. In all
fairness, most of the people making these rate decisions have never been trained
in how to do such investigations, nor do they have the time to do them. When a
major change is needed, many simply copy something that worked at another
newspaper.
When it comes to rates, one size clearly does not fit all. Every newspaper has a
particular market situation, order distribution pattern, history, potential,
cost factor, and set of goals for the classified department's print and online
products. Knowing how to set rates correctly for each market is the primary
foundation of Classified Development's success. From the time Basil Smith
pioneered the principals of proper classified rate structuring methodology back
in the 1910's and 1920's, these methods have NEVER failed.
Even though there have been tremendous changes to the classified product over
the last 100 years, the basic principals of order distribution analysis and cost
analysis have not changed. The only major difference is the speed that modern
technology brings to the analysis process. Once the data is in place, setting
rates correctly is actually a relatively straightforward process.
The resulting rates are double scaled (or balanced) to encourage advertisers to
purchase more lines as well as more days. This means that discounts are given
for more days as well as more lines. These discounts are not arbitrary, but
rather take into consideration the cost savings from having only one transaction
cost for a larger package of description, days and editions. Also considered is
the amount of discount needed to motivate advertisers to buy more description
and more days. This is where the 30% of rate structuring that is art and
experience comes in. Even though this last part is more subjective, it is
heavily guided by how the current rates and rules impact the distribution
pattern of the current orders.
As for the old argument of whether rates should be by the line or by the word,
Classified Development feels that this is another area where one size doesn't
fit all. Both methods have advantages and drawbacks, and these have to be
weighed out for each set of rates proposed. Sometimes a third option,
per-set-of-three-words, is used when a compromise is called for.
Classified Development doesn't ask you to simply trust that the right rate
structures have been calculated, but rather provides documentation for every
step and consideration for every combination of lines and days. Classified
Development also provides a simple and clear policy statement that governs when
the different rates should be applied.
Pricing the classified product correctly is the first and most important step in
growing your franchise and improving your sales.
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This results in the type of classified content that will meet our local entity’s revenue goal attainment requirements, while simultaneously strengthening the local classified franchise.
By passing along customer feedback to mangers, Ad-visors provide a valuable tool for measuring the effectiveness of current operations and the design of future offerings.
To be successful, Ad-visors must understand the nature of the trust factor inherent in the company’s strong local brands.
Ad-visors must also continually strive to improve their contribution to this equation through ongoing training, broader experience, and increased product knowledge.
Classified Development's clients routinely enjoy 20% to 30% revenue improvement, though a few find revenues more than double. Proposal
Are your rates are too high, or too low? Do they encourage more lines and more days, or the minimum? Learn more about Classified Development's Rate Structuring Service.
Turn your ad-takers into ad-visors. Turn your ad-visors into ad-experts. Watch your sales take off with Classified Development's Sales Training Service.
Richard Clark's fast-paced and targeted sessions are always a hit at association conferences and company meetings. Attendees often comment that they get far more than enough from Clark's class to pay for their whole trip.
Copyright 2008 Richard Clark dba Classified Development.
All rights reserved.